Massage Scheduling & Cancellation


up until 24 hours before any available appointment time
Or call 408-370-3702

Please plan to arrive 10-15 minutes early for your appointment, so you can complete your intake and enjoy your full massage time.

Late Arrival: Please call to let us know if you are running late. If you arrive late for your appointment, your massage time will need to be shortened to end at the scheduled time, in order for us to keep other clients on schedule.

See Preparing for Your Massage for more about how to make the most of your therapeutic service at Harmony.

Cancellation Policy: Harmony requires a minimum of 24 hours notice for cancellations and changes, in order to keep unused time slots available for others.


Out of consideration for other clients and the value of the practitioner’s time, the full fee will be charged for services canceled with less than 24 hours notice and for no-shows.


Labor/Birth is an exception to this policy, but please do notify us as soon as possible if labor begins and you’ll need to miss your appointment.

**If an emergency arises and you must cancel with less notice
even knowing this policy, please contact us:
During office hours:
M-Th 10a-6:30p, Fri 10a-5p
Call: 408-370-3702
After hours & weekends:
Contact your scheduled therapist directly.
Thank you for your thoughtfulness in this matter